Shipping Options & Charges

At Snow Central, we want your order to reach you as quickly and safely as possible. Please take a moment to review our shipping information below before placing your order.

Shipping Methods 

Snow Central ships via Australia Post and courier services such as Aramex, Couriers Please, TNT, Mail plus

Preorder Items

Products listed as preorder are not currently in stock and will ship once they arrive at Snow Central. Estimated arrival timeframes are provided by the supplier and are subject to change. The estimated Arrival time will be listed with the product description.

Shipping Locations

Snow Central delivers Australia wide. To guarantee safe arrival of your order please specify a delivery address which will be manned during business hours. If no one is present to accept your delivery, it will be left in a safe place or your parcel will be taken to the nearest Post Office or courier depot. At Snow Central, we currently do not offer shipping internationally.

Signature Reuired for Delivery

To ensure the safe and secure delivery of your order, all shipments require a signature upon delivery. Please ensure that someone is available at the delivery address to sign for the parcel. If no one is available, the carrier may leave a collection notice or arrange a redelivery in accordance with their policy. 

If you would prefer your parcel to be left without a signature, please include an authority to leave (ATL) request in the order notes at checkout. By requesting your parcel be left unattended, you accept responsibility for the parcel once it has been delivered to the nominated location.

Shipping Charges

Standard Shipping:

  • Free for orders over $150

  • Flat rate $15 for orders under $150

Priority Shipping:

  • $38.50 for regular parcels $150 for bulky orders (over 8kg actual or cubic weight)
  • ❌ Not available for PO Boxes or Parcel Lockers

Local Pick Up (In-Store):

Free collection available from our store, You will receive a confirmation email when your order is ready. Please bring photo ID and a copy of your order.

Dispatch Times

We aim to dispatch all orders within 24 hours of the order being placed however, this is not guaranteed in peak times. We start processing and packing your order as soon as you checkout. This helps us to send your goods quickly, but this also means that we're unable to make changes to your order, including delivery address, changing colours and sizes, or removing items. In the unlikely event that an item you ordered is unavailable, Snow Central will endeavor to notify you of any delay within 24 hours.

All dispatch times exclude weekends and public holidays, Snow Central online order processing operates Monday to Friday from 10am to 2pm.

Delivery Times

Snow Central aims to deliver your order within 2-5 business days to metro areas in Australia. Delivery times are estimated from the date of dispatch, depending on your location. Rural and WA deliveries can sometimes take longer to arrive, please contact us if you have any questions regarding this.

All delivery times provided by Snow Central are estimates only and hold no responsibility if your item does not reach you in time. We do not offer refunds for deliveries arriving late. 

If you are flying overseas and need an item as soon as possible please allow yourself adequate time to receive your parcel.

Order tracking

Your order will be delivered by one of our partner carriers including Australia Post, Aramex, TNT, MailPlus or Couriers Please. Once your order has been shipped, you’ll receive an email containing tracking details on how to follow your order’s journey to your door.

Payment Options

Orders are only shipped once full payment is received.

- Credit Card and PayPal payments are received the same day the order is placed.

- Direct Deposit payments may take 3-4 business days.

Public holidays

Snow Central is closed on all public holidays and orders will be processed the next business day.
Shipping over busy holiday periods and public holidays may be delayed due to demand on our selected Couriers

Order Confirmation

  • You will receive a confirmation email after placing an order
  • You will receive a text message confirming your order is being processed and packed
  • You will receive an email with tracking details once your order has been shipped.

⚠️ Delivery Delays Notice

Due to courier conditions beyond our control, there may be delivery delays.
Orders placed between November 25 and January 10 may experience further delays due to peak season volumes, public holidays, and courier/postal closures.