Privacy Policy

Effective Date: 01/08/2023

1. Introduction

Welcome to Snow Central ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment information.
  • Account Information: Username, password, and other login details.
  • Order Information: Details of products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, operating system, referring URLs, and other technical details.
  • Usage Information: Information about how you use our website, including pages viewed, time spent on the site, and navigation paths.

3. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: To process and fulfill your orders, including sending order confirmations and delivery notifications.
  • To Improve Our Services: To personalize your experience, improve our website, and enhance our product offerings.
  • To Communicate With You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
  • To Protect Our Website: To detect, prevent, and address technical issues and protect the security of our website.
  • To Comply with Legal Obligations: To comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information when required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, firewalls, and secure servers to safeguard your data from unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request the transfer of your personal information to another organization.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Snow Central
Shop 1, 2 Chinook St, Everton Hills QLD 4053
info@snowcentral.com.au
07 3855 4000

Thank you for shopping with us. Your privacy is important to us, and we are committed to protecting your personal information.

Snow Central